Project Manager

The Project Manager is the day-to-day, primary contact for customers as it relates to all phases of pre-production, production and post-production while ensuring exceptional customer experience and quality of work.

Job Qualifications

• 2+ years of experience in an office and/or agency environment (previous production experience is an asset)
• Bachelors and/or post-graduate degree in Communications, Advertising, Media Studies or a related field (a combination of education and experience can be substituted)
• Strong communication skills
• Customer-focused and eager to learn
• Dedicated to working hard and meeting deadlines while championing quality control
• Exceptional customer service skills and works well in a team environment
• Creative, solution-oriented and passionate about bringing new ideas to the table
• Strong ability to multitask
• High level of accuracy and meticulous attention to detail
• Excellent organizational skills, ability to plan and prioritize workload
• Strong proficiency in Microsoft Office – Excel, Word, Outlook, PowerPoint

Job Duties

(* denotes an “essential function”)

• * Primary contact for customers as it relates to photo and video production to ensure exceptional quality work and customer experience
• * Secondary contact for customers as it relates to sales
• * Leading client calls (program kick-off call, pre-production call)
• * Leading internal client briefs as a passionate brand champion for all their clients
• * Leading development of all pre-production documents
• * Working collaboratively with all internal teams to deliver on the brand’s style
• * Arranging client product shipment, and managing any follow-up inquiries to ensure it arrive on time
• * Running production date for all clients (get clients settled upon arrival, join the virtual studio for remote clients, etc.)
• * Keeping all content program information up-to-date using Tag Canada’s program management software.

Working conditions

Office Environment

The salary range for this position is CAD 50k minimum – CAD 55k maximum per annum. Compensation varies depending on location, and job-related factors such as experience, responsibilities, and business needs.

This is the opportunity to work in an environment that best suits your needs, fueled by flexible hours and locations, strong supportive benefits, career training and development, and, most importantly, an inclusive environment that eliminates barriers and elevates voices, giving every member of the Tag team an opportunity to be seen and heard.

We’ve made a strong commitment to diversity and inclusion and are taking a stance on equality in the workplace. We support sustainability, in our organization and with our network of partners and suppliers.

As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.