Scheduling Coordinator

Shriners Children’s is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical, dental and vision coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a full-time or part-time status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans. Additional benefits available to full-time and part-time employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Job Overview

Shriners Children’s Salt Lake City, is seeking a full-time Scheduling Coordinator to join our POPS team! This position provides support to the Orthotics Department in the areas of reception, clerical duties and frequent communication with hospital staff, patients, and their families. Additionally, this position supports the department manager in completion of administrative tasks and departmental operations.

Title: Scheduling Coordinator

Department: Orthotics (POPS)

Location: Salt Lake City, UT

Hours: Full-time (1.0 FTE),

Schedule: Monday – Friday

Responsibilities

• Serves as gatekeeper for co,communication to the departments, including answering phone, greeting visitors, assessing the nature of the communication and responding in an appropriate manner.
• Provides secretarial nd clerical support for the department managers and staff to ensure the smooth and efficient flow of work within the department.
• Performs various clerical support tasks on an ongoing basis.
• Compiles and maintains a variety of departmental records and reports to ensure confidentiality.
• Coordinates special projects as assigned.
• Keeps department, staff, and patient schedules including IOTP schedules updated and directs patients and staff appropriately.
• Promptly and courteously answers the telephone, prioritizes incoming calls and messages, and links caller with the appropriate party within or outside the department.

This is not an all inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Qualifications

High school diploma or equivalent required

Two years of experience in a health-care office/Scheduling & Registration setting is preferred

Excellent customer service skills

Multi-line telephone experience

Effective communication and interpersonal skills

Proficient in Microsoft Office (Word, Excel, Power-Point and Outlook)

Strong ability to prioritize and organize projects and tasks in a timely manner

Bilingual English/Spanish is preferred