Human Resources Generalist II

Do you have experience in human resources and building a positive company culture? Are you a natural at building relationships with employees and supporting leadership? Victra is Verizon’s trusted business partner and largest premium retailer in the United States. We are seeking a Human Resources Generalist, who will be accountable for facilitating positive employee relations and solving human resources issues with a focus on conflict resolution in a rapidly changing company.

Your Focus (job Duties And Responsibilities)

You will work within a corporate culture where we live our Core Values of Performance, Integrity, Collaboration, Innovation, and Celebration. Along with following HR best practices and maintaining confidentiality, you will strive to resolve employee concerns in a positive, timely manner. You will champion the Victra culture while using your HR knowledge and expertise to foster a diverse, inclusive, and equitable environment in the organization.

As a HR Generalist, You Will Also

• Support human resources programs and services that will help drive retention and lower turnover.
• Demonstrate a deep understanding of our business while supporting employee related activities and programs.
• Act as a point of contact and provide excellent customer service by answering requests and questions for Victra employees while partnering closely to support the HR Team.
• Update and maintain employee information in People Management Center in a timely manner for assigned area.
• Partner with business leaders on coaching and performance management including counseling and exit interviewing if required.
• Conduct effective, thorough, and objective investigations.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.
• Participate in addressing employee concerns and work to resolve complex employee relations issues.
• Provide HR policy guidance and support functional areas.
• Communicate frequently and professionally to all levels of the organization.
• All other duties as assigned.

Your Background (requirements And Qualifications)

• Associates degree in HR or similar field preferred and/or pursuing bachelor’s degree in HR.
• Outstanding listening and relationship management skills
• Demonstrated flexibility to re-prioritize and adapt quickly.
• Maintain a high level of confidentiality by keeping sensitive information secure.
• General knowledge of basic human resources
• Ability to work business hours including some evening and weekend support on an as-needed basis due to the nature of our business.
• A working knowledge of employment law
• Strong communication and inter-personal skills required.
• Demonstrated critical thinking and problem-solving skills.
• Collaborative but also self-motivated, ability to work well autonomously, outgoing and focused on providing excellent customer service to our internal customers.
• Sound judgement with regards to when to escalate an issue to HR Leadership
• Desire to have fun while being the best and to bring energy and enthusiasm to work every day.
• A high-level of proficiency in MS Office

Salary range: $66,560 – #73,290

Supervisory Responsibilities

None

CERTIFICATES, LICENSES, REGISTRATIONS

HR Certification preferred

Travel Requirements

Up to 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job including the ability to work in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and stand for extended periods of time and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environment is a typical climate-controlled cubicle office setting. The noise level in the work environment is usually quiet to moderate.

EQUAL OPPORTUNITY EMPLOYER

We are proud to be an equal opportunity employer – and celebrate our employees’ differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.