Business Process Analyst

Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets.

Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace ®. We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees.

Job Description

The Business Process Analyst Role requires cross-functional collaboration and cross departmental partnership in designing current and future business processes and maximizing efficiencies with Clean Earth’s evolving system architecture. This role collaborates with teams across the organization to improve efficiency and execute continuous process improvement initiatives. This person is a contributor in defining cross functional processes that will impact multiple departmental work streams and will develop and document current and future processes and how they are supported by a variety of business applications across the organization. The role requires strong communication, collaboration, analytical skills, and a good understanding of business processes and their different level of detail.

Primary Responsibilities

Strategy and Planning:

• Participate in development of a comprehensive business process model aligned with the organization’s goals and objectives.
• Document critical business processes that impact efficiency, cost-effectiveness, and customer satisfaction.
• Implement business processes in conjunction with business application development and Product Management.
• Collaborate with key stakeholders to define performance, operational and productivity metrics and establish targets for process improvement.
• Apply strong project management principles to track process improvement initiatives with measurable outcomes.

Process Analysis And Optimization

• Assist Business Process Managers in process definition and analysis and conduct thorough documentation of existing business processes, data quality, identify process gaps, inefficiencies, bottlenecks, and areas for improvement.
• Utilize process improvement methodologies (such as Lean, Six Sigma, Kaizen) to design and implement streamlined processes for continuous improvement.
• Identify opportunities for automation and digital transformation to enhance efficiency and accuracy and implement proper controls.

Change Management

• Support change management initiatives to complement process optimization and adoption of best practices.
• Collaborate with stakeholders and Subject Matter experts to implement organizational change strategies.
• Provide guidance and support to business teams during process transitions and ensure smooth implementation.
• Establish governance over process conformity including and not limited to compliance, regulations and customer/contractual requirements.

Collaboration

• Foster a culture of process excellence and continuous improvement.
• Collaborate with cross-functional teams to ensure alignment and integration of processes across departments