Medical Secretary – London

Mayo Clinic is top-ranked in more specialties than any other health care provider according to U.S. News & World Report. As we prioritize patient needs, we remain equally dedicated to our employees. With advancement opportunities for a fulfilling career at Mayo Clinic, you’ll thrive in a supportive environment that fosters innovation and champions diversity, equity, and inclusion while providing essential resources for your success.

Responsibilities

We are currently seeking a dedicated, highly skilled, and experienced Medical Secretary to join our prestigious clinic located in Central London. As a Medical Secretary, you will play a crucial role in providing exceptional support to patients and physicians, ensuring a smooth and efficient clinic operation. This is a fantastic opportunity for somebody looking to expand their responsibilities and contribute to a dynamic and thriving team, with a passion for delivering excellent service.

Manage all aspects of medical secretarial duties and effective clinic management support to include:

• Consultants’ schedule and appointments
• Handling patient enquiries and correspondence
• Handling enquiries from referrers, hospitals, and other healthcare practises
• Preparing and managing medical reports and letters
• Maintaining accurate and up-to-date patient records
• Liaise with patients, consultants, and other clinic users, providing exceptional customer support
• Collaborate with consultants to ensure timely delivery of test results and handle correspondence requiring attention.
• Perform additional administrative tasks such as filing, scanning, and posting letters.
• Identifying areas for practice improvement and efficiency
• Assisting in the implementation of new technologies and processes

Qualifications

• Proven experience as a medical secretary, preferably in cardiology or general practice
• Proficiency in MS Office Suite, experience in Cerner and Meddbase would be an advantage
• Excellent communication skills, both written and verbal
• Attention to detail, ability to maintain confidentiality, and handle sensitive information discreetly
• Excellent organisational and time management skills
• Ability to work independently and as part of a team
• High attention to detail
• A caring and sympathetic approach towards patients and colleagues
• Flexibility and a willingness to contribute beyond the core responsibilities of the role
• Knowledge of Arabic language would be a plus

Exemption Status

Nonexempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended.

Schedule

Full Time

Hours/Pay Period

Full Time

International Assignment

Yes

Site Description

Our commitment to improving lives and advancing medicine knows no borders. Mayo Clinic International focuses on expanding our global reach by building strong connections with collaborators, clients, communities, and patients worldwide. By aligning our international efforts within strategic areas, Mayo Clinic is positioned to Cure, Connect, and Transform healthcare on a global scale. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Affirmative Action and Equal Opportunity Employer

It is the policy of Mayo Clinic not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Recruiter

Melissa Benning