Scheduler I

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As Scheduler at our Homecare scheduling department, you will support and ensure that appointments are scheduled according to protocol, criteria, and preferences. In this role you will help patients schedule routine and on-call nursing services, rehabilitation services or home care aide services. Schedulers have the authority and flexibility to move patients into vacant appointments due to cancellations, prioritize urgent cases, and offer next-day appointments to patients who need to be discharged.

A caregiver in this position works 9:00am – 5:30pm with rotating weekends and holidays.

A caregiver who excels in this role will:

• Coordinate with Central Admissions, Coordinators and Liaison staff to accept appropriate patient referrals.
• Receive add to care orders and requests for secondary services.
• Process all scheduling functions in system and communicates information to staff.
• Facilitate the flow of patient needs and status information between disciplines and ensure all intake and patient referral information is entered into the database.
• Monitor equity in the distribution of workload and optimize staff productivity levels.
• Assign patients and facilitate the exchange of information between interdisciplinary staff, central admissions, and pharmacy.
• Perform general clerical and support activities.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED.
• One year of recent scheduling experience.
• Basic knowledge of computers, word-processing and medical terminology.

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Requires ability to sit or stand 80% of the time.
• Requires frequent data entry and sitting.
• Must have normal or corrected vision, hearing and speech.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.