IT – Technical Support Engineer | Pan Marine Group
Job Description
Advance your career as an IT Technical Support Engineer with Pan Marine Group, providing expert technical solutions and ensuring the reliability of our IT infrastructure
Responsibilities
- Support Port- Said and Damietta Branches
- Diagnose Computer errors and provide technical support
- Configure and maintain the organization’ internal computer network
- Install and support networked telecommunication devices
- Monitor network performance and optimize the network of optimal speed and availability
- Troubleshoot software, hardware and network issues
- Replace parts as required
- Back-up and restore an organization’ data files
- Install, configure and upgrade PC software and operating systems
- Install and repair printers and scanners (or referral to third parties if appropriate)
- Provide Remote technical support for branches
- Assist in preparing & implementing preventive maintenance plane for all branches
- Set-up new users’ accounts and profiles and handle password issues
Qualifications
- Bachelor’s degree (preferably engineering or computer science)
- Network certification or equivalent experience
- A+ Certified & CCNA ( MCSA 2012 certificate is preferred )
- Multi-tasking with excellent time management skills and ability to work under pressure.
Job Details
- Employment: full-time
- Location: Port said or Damietta