CS Associate 1 – CS ( 81829195 )

This role is Responsible for respective building and all the soft/admn services:

• Ensure all employee services like HK, Pantry, Food Court, Shifting, Pest control, tea vending, furniture, painting, civil, carpentry, electrical, mechanical and other utilities are carried out as per SLA & OLA in respective buildings/phases by continuously liasianing with respective disciplinary head.
• Meeting employees based on the needs improvement feedback received through survey and ensure corrections and communicate feedback to employees to close the loop
• Ensure daily rounds are taken in respective buildings/phases to monitor upkeep of buildings/phases.
• Ensure smooth functioning and services of Business Centre’s in respective building/phases.
• Ensure all fire fighting equipments are healthy and extinguishers are tested and refilled in time in respective building/phases.
• Ensure all pantries/conference rooms/meeting rooms/business centres should be in excellent condition in respective building/phases.
• Supportemployee engagement activities & events
• Ensure all unsafe conditions are corrected.
• Liaise with module coordinators/fire wardens.
• Maintain PR with important stake holders to improve service standards
• Ensure timely ground support during emergency situation # on site or off the site.
• Ensure smooth conduct of all the VVIP visits
• Liaise for support for completion of shifting like material, loaders, vehicle etc.
• Ensure updation of seating plan in the system

Education Requirement :

• Graduate with strong communication and inter-personal skills and must have sufficient knowledge of computer operations.
• Hotel Management/BBM background preferred
• Post graduate in management will be desirable

Experience Requirement :

• Minimum 3 years relevant experience in a large Corporate Services department / hotel / IT / Factory.

Skills & Competencies :

Skills (Behavioural & Technical)

• Effective Execution
• Team Player
• Customer Orientation
• Result Orientation
• Risk management
• Situational Awareness
• Inventory management
• Process Orientation