External Employee

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.

Your Key Responsibilities

• ? Delivers first line Customer Services to provide solutions and answers for customers
• ? Provide first level support for customers inquiries and complaints; follow standard processes
• ? Provide support to customers to ensure customer satisfaction, escalate issues if necessary.

? Ensure that services delivered are in line with defined quality standards and processes.

? Communicate with relevant contact persons for proper transfer of information.

? MIS reports required for customer centricity.

Your Qualifications

Any Graduate -Exp 3-6yrs in customer service,

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

www.schaeffler.com/careers

Your Contact

Schaeffler India Ltd.

Gauri Somwanshi

For technical questions, please contact this email address: [email protected]

Keywords: Experienced; Administrator; Full-Time; Unlimited; Administration, Services & Support;