Intern-Training Content Instructional Design

We are seeking a highly motivated and creative Training Content Instructional Design Intern to join our dynamic team Customer Care team for an Internship . In this role, you will collaborate with instructional designers and training professionals to create engaging, effective, and learner-centric training content. The ideal candidate will have a passion for education, learning design, and content creation. You will gain valuable experience by contributing to the development of various learning materials, including e-learning modules, instructor-led training (ILT) content, and job aids.

Key Responsibilities

• Assist in the design and development of instructional materials, including e-learning courses, training manuals, presentations, and assessments.
• Collaborate with subject matter experts (SMEs) to gather content and ensure accuracy and relevance.
• Help with the creation of storyboards and other pre-production documents for e-learning projects.
• Support the development of interactive learning modules and multimedia elements (videos, graphics, etc.).
• Review and edit training content for clarity, effectiveness, and consistency.
• Test training modules and provide feedback for continuous improvement.
• Organize and maintain training content and resources for ease of access.
• Participate in meetings with cross-functional teams to ensure alignment with business goals and learner needs.
• Support the evaluation and improvement of existing training programs based on learner feedback and performance metrics.

Qualifications

• Currently enrolled in a degree program in Instructional Design, Educational Technology, Communication, or a related field, or recent graduate.
• Strong interest in instructional design, training development, and educational technology.
• Familiarity with e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, etc.) is a plus but not required.
• Basic knowledge of instructional design principles and adult learning theories is desirable.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• Strong attention to detail, with the ability to manage multiple tasks and deadlines.
• A creative and proactive approach to problem-solving.

Learning Opportunities

• Gain hands-on experience in instructional design and content development.
• Learn to use industry-standard tools and software for e-learning and training content creation.
• Enhance project management and communication skills in a professional setting.
• Collaborate with experienced instructional designers and subject matter experts.

Build a portfolio of work to showcase to future employers

Shift

Full or Part Time

Full time

Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

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