Customer Operations Specialist

what you’ll be doing

Fancy being one of the most important parts of our Supply Chain team? Contributing directly to our company KPIs? As a Customer Supply Specialist you’ll be directly responsible for making sure our retailers have enough products to sell, meaning planning and forecasting what we need and making sure it gets to them on time & in full.

you’ll have

• The ability to build strong relationships (both internally & externally) – the foundation of a collaborative supply team is based on the people involved, be it at innocent, our logistics partners, or our retailers.
• Top class communication skills – to make recommendations and sometimes deliver tough messages to our retailers.
• The ability to solve a problem, no matter what’s thrown at you.
• Great critical thinking & strong excel skills.

you’ll get

• An understanding of how innocent balances the supply & demand sides of its business to deliver products to its retailers day in, day out.
• To be part of a high-performing team that works cross functionally every day.
• A chance to build relationships both internally (across multiple teams) and externally (with our retailers and logistics partners).

We want innocent to be a great place to work, so we do lots of stuff to make people feel at home and try to make sure everyone’s career is shaping up the way they want it to. There are plenty of opportunities to have a go at something new or take things further.

In exchange for helping us do business in the right way, you’ll get a solid rewards package that includes a salary (phew), private healthcare, a target-based bonus, and a bunch of other nice things like a day off on your birthday. And yes, you get free smoothies.

We also know that not all our drinkers come from the same background, or think the same – so why should we? At innocent, we want to be a great place to work where a diverse bunch of people from all backgrounds can turn up and thrive. When we hire, we want all the juice, bits, and pulp that make you who you are.

Even if you don’t think you can tick all the boxes, if the job sounds right for you, come and throw your hat in the ring.

Probably best to get your skates on though, as we might close this early if we get loads of applications.