Head of Registration and Advice

Social Work England are the specialist regulator for social work in England, focused on enabling positive change in social work. Every day, social workers support millions of people to improve their chances in life. We are taking a new approach to regulating social workers in their vital roles. We believe in the power of collaboration and share a common goal with those we regulate – to protect the public, enable positive change and ultimately improve people’s lives.

The Registration and Advice Team sits within the regulatory directorate and maintains the register of social workers in England, ensuring that changes are actioned in accordance with our regulatory framework, supporting social workers to understand the requirements for providing evidence of continuing professional development (CPD) and ensuring that assurance is in place to review this, and providing the front facing advice service for the organisation.

The team also services the contact centre which handles enquiries by phone and email.

The regulation directorate is critical to the statutory functions of the organisation and the impact Social Work England needs to have on the quality of professional practice in social work. Working with the assistant director regulation, you will lead on Social Work England’s core registration and advice operational functions.

What you will do

• Contribute to the development and implementation of our corporate strategy, business planning, and continuing programme of organisational improvement.
• Oversee and ensure the effective operation of the registration and advice function, working within Social Work England’s legislative and operational frameworks to provide exceptional customer service.
• Be responsible and accountable for robust, accurate, clear and consistent decision making in relation to registration regulatory framework.
• Develop and continuously review the operation of the registration and advice function, including working with appropriate challenging targets and key performance indicators, and taking into account feedback about, and quality assurance of the team.
• Work with teams across Social Work England to ensure changes, improvements and issues relating to the registration of social workers in England are identified, analysed, and acted upon.?
• Be accountable to the assistant director in relation to team, directorate and corporate risk. Understand regulatory risk and the strategies that can be developed to reduce risk and prevent harm.
• Prepare high level reporting, documents and committee papers and present to stakeholders as required.
• Ensure that legal instructions for Registration appeals are issued in a timely and appropriate manner to ensure they are progressed effectively and robustly.
• Have responsibility for the registration and advice financial budget as well as understanding and giving consideration to the wider organisational budget, ensuring value for money.
• Model our values and behaviours, inspiring and motivating our people to achieve our strategic objectives and to achieve our ambitions as a regulator.
• Liaise with external stakeholders which include professional bodies, other regulators, government departments and MPs, professional media, education providers, and employers of registrants.

Your Skills, Knowledge And Experience

• Demonstrable ability to lead and manage multi-disciplinary, high performing teams, and supporting their future and direction.
• Experience of driving a business towards providing high quality services, with evidence of a strong focus on performance management and success in delivering multiple, complex objectives.?
• Experience of working with non-executive bodies, for example committees or panels.?
• Strong presentation skills with experience of writing and giving presentations to different audiences.?
• Ability to analyse complex information and produce concise reports and recommendations.?
• Ability to make robust and effective decisions in accordance with our regulatory framework, including evidencing the reasons for the decision.
• Evidence of effective management of budgets and business plans, including the ability to ensure value for money.
• Experience of cross-team collaboration and with external stakeholders to achieve results.
• Demonstrable experience of management gained within a regulatory or regulated environment is desirable.
• A demonstrable commitment to inclusion and diversity.?

Details

• Job type: Permanent.
• Working pattern: Full time, 37 hours per week. We offer flexible working subject to business need.
• Salary: £61,556 per year, rising to £63,880 per year after successful completion of a 6-month probationary period.
• Location: Sheffield/hybrid.
• Benefits: flexible working, contributory pension, life insurance and benefits portal.

Application

During the application process, you’ll be asked to provide answers to three questions from the job description. These answers will be what your application is scored on, please answer in as much detail as possible using examples where necessary.

About Us

Join us – Social Work England

Our behaviours and values – Social Work England

What our people say – Social Work England

Contact

If you have any queries about the appointment process, please contact [email protected].

How to apply

To apply, complete the application form by the closing date.

Interview

At interview we will seek to further understand your skills, knowledge, experience and motivation and test the key competencies of the role. If you are successful, we will undertake routine security checks.

Find out more about our application and interview process.

Want to know more about the role?

If you would like to discuss the role or have any other questions, please contact our recruitment team:

[email protected]

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