Background and Credentialing Specialist

Revision Date: January 24, 2025

Starting Salary: $16.06 hourly; $33,407

FLSA: Exempt

Overview

We are an agency committed to innovative behavioral health services in trauma-informed care that promote healing and recovery to instill a sense of empowerment and foster a lifelong sense of resilience.

General Description

The purpose of this job is to perform activities related to credentialing and background document collection and other human resources activities as assigned. This role assists with onboarding new employees, assisting in maintaining the organization’s records and compliance with regard to employee and contractors credentialing and background process.

This class works under general supervision, independently developing work methods and sequences.

Duties And Responsibilities

The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.

• Collects employee documents during the onboarding process to facilitate employee credentialing.
• Reviews documentation (TSCA) and assists with timely and accurate credentialing and recredentialing applications submissions.
• Serves as a back-up and cross trainer to the Credentialing Specialist, as needed.
• Responsible for running new employee initial background checks.
• Responsible for maintaining set background process’ monthly, annually, and as needed for audits.
• Provides statistical routine reports, prepares correspondence, and updates systems files.
• Maintains records, files, and reports as applicable in specialty area.
• Maintains confidentiality of all business matters at all times.
• Performs other duties as assigned.

Minimum Education And Experience Requirements

Requires a Bachelor’s Degree in Human Resources, Business or Political Administration or related major supplemented by one (1) year of experience in human resources, benefits administration, insurance or closely related field; or possession of any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities.

Required Knowledge And Abilities

Knowledge of trauma-informed theories, principles, and practices (includes multi-faceted understanding of concepts such as community trauma, intergenerational and historical trauma, parallel processes, and universal precautions), preferred.

Physical Demands

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

• Involves routine and frequent exposure to:
• Bright/dim light; Dusts and pollen.
• Other extreme hazards not listed above.

Special Certifications and Licenses

• Must possess and maintain a valid state Driver’s License with an acceptable driving record.
• Must be able to pass a TB, criminal background and drug screen.

Americans With Disabilities Act (ADA) Compliance

Emergence Health Network is an Equal Opportunity Employer. ADA requires Emergence Health Network to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Other Job Characteristics

• Staffing requirements, including criteria that staff have diverse disciplinary backgrounds, have necessary State required license and accreditation, and are culturally and linguistically trained to serve the needs of the clinic’s patient population.
• Credentialed, certified, and licensed professionals with adequate training in person-centered, family centered, trauma informed, culturally-competent and recovery-oriented care.
• Responsible for adhering to the EHN common purpose and service framework to continuously provide exceptional care to all constituents.

Note: This Class Description does not constitute an employment agreement between the Emergence Health Network and an employee and is subject to change by the Emergence Health Network as its needs change.