Intake Resource Specialist

Information Technology, Strategy/Planning
Clearwater (Florida), Florida (United States), United States
January 25, 2025
Full-time
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Job Description

Are you excited by the prospect of working for an organization that values your contributions, provides opportunities for growth and development, fosters diversity, equality, inclusion AND gives you a chance to make a difference in the lives of others?

What You Will Do

The Intake Resource Specialist is a non-exempt position responsible for assisting case managers with the enrollment of fathers to establish the responsibilities of parenthood. The Intake Resource Specialist will complete intakes for the Pasco, Hillsborough, and Pinellas County case management locations.

  • Enroll and coordinate FAME services to clients.
  • Obtain client enrollment information via in person paperwork or DocuSign.
  • Input intake in the Avatar system the same day as enrollment, accurately and timely.
  • Input initial enrollment case notes and enrollment date in Avatar as directed.
  • Refer all completed intake enrollment paperwork in person or DocuSign to case manager for services in a timely manner.
  • Network, collaborate and build a referral sources list for client service needs.
  • Participate in team meeting and trainings.
  • Perform all other duties as assigned.

What We Offer

  • $19.00 – $20.00 per hour, depending on experience
  • 15 PTO Days per year
  • 13 Paid Holidays
  • Medical, Dental, Vision insurance
  • Healthcare Concierge
  • Financial Wellness Program
  • Dependent Care Flexible Spending Account
  • Immediate eligibility for 403b Savings Plan with 25% match
  • Supplemental Accident, Hospital Liability & Critical Illness Insurance
  • Paid Life/AD&D insurance
  • Pet, Legal and Identity Theft insurance
  • Mileage Reimbursement
  • Continuous training and professional development opportunities
  • An opportunity to make the world a better place!

What You Will Need

  • High School diploma or equivalent.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams).
  • Ability to be professional, courteous, and efficient with staff and clients.
  • Knowledge of community resources and organizations.
  • Excellent interpersonal skills.
  • Excellent organizational and time management skills.
  • Excellent written and verbal communication skills.
  • Must travel between Pasco, Pinellas, and Hillsborough County offices to meet the need for intake processing.
  • Must have a valid drivers’ license with auto insurance coverage.

Who We Are

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture or gender identity. Our programs span a broad human service spectrum, from behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation or home care assistance for the elderly.

GCJFCS offers an opportunity to gain field experience and direct client contact hours for both Bachelor’s and Master’s level practicum and internships. For license-eligible candidates, we offer both individual and group supervision from a Board-Certified qualified supervisor to fulfill state requirements at no cost to the employee.

Gulf Coast JFCS is an equal opportunity employer. Gulf Coast JFCS is committed to maintaining a work environment that is free of harassment, discrimination, or inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.

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