GTM Product Manager

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Position Summary

We are seeking an experienced Product Manager with expertise in Lenovo eService IT products to lead go-to-market strategies, drive product portfolio design and enhancements, support product operations, and actively engage with sales teams and customers. This role requires a strategic thinker who can bridge technical innovation with market needs, ensuring the success and growth of Lenovo’s eService IT product offerings.

Key Responsibilities

Go-to-Market Strategy and Execution:

• Develop and execute go-to-market strategies for Lenovo eService IT products, ensuring alignment with business objectives.
• Collaborate closely with sales teams to create effective sales enablement materials, including product positioning, messaging, and competitive differentiation.
• Plan and execute product launches, including training sessions, customer-facing presentations, and marketing campaigns.
• Monitor product adoption, customer feedback, and market performance to refine strategies and improve outcomes.

Engagement With Sales Teams And Customers

• Partner with sales teams to understand customer requirements, pain points, and use cases.
• Support sales efforts by participating in customer meetings, delivering product presentations, and addressing technical inquiries.
• Act as the primary point of contact between customers and internal teams, ensuring customer needs are reflected in product development.

Product Portfolio Design And Enhancement

• Design and manage the Lenovo eService IT product portfolio, ensuring offerings address current market trends and customer requirements.
• Continuously analyze product performance and customer feedback to identify opportunities for portfolio enhancements and expansions.
• Prioritize product features and enhancements based on customer impact, market demand, and business value.

Product Operation And Cross-Functional Collaboration

• Monitor and address production issues and feedback. Work closely with engineering, RD, and marketing teams to ensure product development aligns with market needs and company strategy.
• Partner with marketing teams to create impactful campaigns that drive awareness and adoption of Lenovo eService IT products.
• Collaborate with customer support and implementation teams to ensure a seamless customer experience.

Market And Competitive Analysis

• Conduct in-depth market research to understand industry trends, emerging technologies, and competitive landscapes.
• Use insights to position Lenovo eService IT products effectively and recommend new opportunities for growth.
• Provide regular updates to leadership on market dynamics and product performance.

Metrics And Reporting

• Define success metrics for product launches and ongoing performance.
• Analyze data to evaluate the effectiveness of go-to-market strategies and product adoption.
• Provide actionable recommendations to improve results and achieve business goals.

Qualifications And Skills

• Educational Background: Bachelor’s degree in Business, Information Technology, or a related field.
• Experience:
• 5+ years of experience in product management, with a focus on go-to-market responsibilities in the IT industry.
• Proven experience working with Lenovo eService products or similar IT solutions.
• Go-to-Market Expertise:
• Strong knowledge of go-to-market planning, execution, and sales enablement.
• Experience collaborating with sales teams to drive product adoption and revenue growth.
• Technical Knowledge:
• Solid understanding of IT solutions, cloud computing, and enterprise services.
• Ability to translate technical concepts into customer-centric value propositions.
• Analytical and Strategic Thinking:
• Strong problem-solving skills and ability to prioritize tasks effectively.
• Proficiency in analyzing market data and customer insights to inform product decisions.
• Communication and Leadership:
• Excellent presentation and communication skills to engage with sales teams, customers, and stakeholders.

Ability to lead cross-functional teams and influence decision-making across the organization.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.