Zonal Manager – Lifestyle Finance

Job Purpose

To contribute to the organization’s business growth by generating opportunities in the Lifestyle Finance segment, while effectively managing risk parameters, ensuring compliance, and enhancing operational capabilities.

Duties And Responsibilities

• Increase Market Penetration

??Identify strategic focus areas for business growth.

??Assist the team in exploring and entering new markets.

??Support the team in the selection and onboarding of dealers/distributors.

??Analyze market potential and facilitate the setup of new business locations.

??Conduct competitive analysis.

• Sales Management

??Monitor and ensure the achievement of Annual Operating Plan (AOP) targets.

??Provide support to the team in meeting business targets.

??Maintain profitability standards.

??Conduct branch visits to address and resolve team issues.

• Dealer Management

??Engage with key partners, large chains both for professional courses & life care finance and visit them regularly.

??Explore new relationship and onboard them to increase business share.

??Plan and execute promotions and marketing strategies in collaboration with key dealers.

??Support dealers in aligning their processes with organizational standards.

??Ensure timely resolution of dealer’s query.

??Monitor risk parameters associated with dealer partnerships.

• Risk & Portfolio Health

??Collaborate with the risk team and DMS team to monitor and manage collections effectively.

??Take proactive measures on cases where collections pose challenges.

??Ensure the maintenance of collection targets.

??Monitor and manage risk parameters within prescribed limits.

??Maintain high standards of engagement with service team.

• Capability Management

??Ensure the effective adoption of capabilities in the market.

??Support the team in deploying and implementing new capabilities.

??Ensure timely adoption of new capabilities by the team.

??Provide training to the team on new capabilities.

??Ensure adherence to timelines for implementing capabilities.

• Team Management

??Monitor the productivity of the sales team and optimize their deployment.

??Organize training sessions for team members.

??Efficiently utilize budgets and manage manpower.

??Implement strategies for attrition management.

??Monitor and manage team earnings.

??Provide performance feedback and conduct regular evaluations.

??Participate in the recruitment process to identify suitable talent.

??Motivate, encourage, and mentor team members.

??Identify high-potential talent for future roles.

??Foster a positive and collaborative work environment.

??Build strong connections with team members.

Key Decisions / Dimensions

Following Decisions Are Taken By The Role

??Determine new market locations.

??High engagement with retailers

??Allocate workforce strategically on frequent basis.

??Make decisions related to risk management.

??Devise marketing and promotion strategies

??Allocate budgets across different regions.

??Continuous work on development of sales team

Major Challenges

??Varied business landscapes

??Seasonal fluctuations in business activities

??Dynamic market dynamics

??Intense competition in certain business segments

??Since business type is services business, so, a lot of customer cancellations happen in the industry

Required Qualifications And Experience

• Qualifications

??Post Graduate in Management

• Key skills required
• ?Minimum 8 – 10 years of work experience in sales in a finance company or should have handled distribution for a large company
• ?Knowledge of excel, salesforce and power point
• ?Good interpersonal skills
• ?Good communication skills
• ?Team Management
• ?People Management skills
• ?High Negotiation skills