Human Resources Assistant

Reports to: Senior Human Resources Generalist

About The Position

This position is responsible for assisting in the recruiting process, administrative functions, employee relations, and employee communications for the ALS Human Resource Department.

Specific Responsibilities

• Assists in the response to routine calls & e-mails from employees;
• Responds to and complete requests for information from outside sources (including reference checks, personnel file requests, wage information, etc.);
• Responsible for supporting recruitment;
• Adheres to the policies, procedures, and standards relating to recruitment ensuring consistency within ALS;
• Support with offer letters to candidates when necessary;
• Coordinates new hire orientation program;
• Maintains and updates all employee files;
• Ensures that all Human Resource forms, policies, manuals, etc. are up-to-date;
• Assists in organizing employee relations events, internal employee communications, and HR intranet content;
• Supports organizational development initiatives including orientation programs and performance reviews;
• May assist with other Human Resources projects;
• Observe established safety regulations and comply with all ALS health and safety policies and procedures;
• Ensure all invoices are coded correctly and sent to the finances department for payment;
• Support the Sr HR Generalist on recognition and reward programs;
• Other duties as assigned.

Required Knowledge, Skills & Abilities

• Excellent English communication skills, both written and verbal
• Strong customer service focus, interpersonal and organizational abilities;
• Ability to maintain confidentiality;
• Demonstrated judgment, creativity, integrity, critical thinking and ability to problem-solve;
• Strong communication skills; written and verbal;
• Advanced computer skills including MS Word, MS Excel, PowerPoint, and Visio;
• Ability to effectively handle escalations and time-critical issues.

Required Qualifications

• Completion of a diploma or university degree or equivalent is preferred;
• Previous customer service or office administration experience is an asset.

Physical Demands

• Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities;
• Ability to use and view a computer screen for up to 8 hours per day;
• Ability to communicate via telephone and e-mail without assistance.

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