Sales Operations Manager

Sales Operation Manager – Acuvue – JJVC

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science — bringing creative ideas, products, and services to advance the health and well-being of people. Every day, more than 130,000 of our employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity.

Johnson & Johnson’s Vision is committed to improve and restore sight for patients worldwide. Since debuting the world’s first disposable soft contact lens in 1987, it has been helping patients see better through their world leading ACUVUE® Brand Contact Lenses. Consumer eye health is our topmost priorities and we serve more than 60 million patients a day across 103 countries with its eye health portfolio. Thriving on a diverse company culture, celebrating the uniqueness of our employees, and committed to inclusion. We’re Proud to be an equal opportunity employer.

Job Description:

Johnson & Johnson Vision Care; a member of Johnson & Johnson’s Family of Companies, is recruiting a Sales Operation Manager for Vision care to be located in Mumbai.

Job Summary:

Commercial Accounts, Sales & Distribution Management, Commercial Analytics.

Service Management ~ Accounting & operational issue resolution Management ~ SOP Development

Assessment and implementation of process-based strategies.

Key Responsibilities:

Ø Customer & Vendor Reconciliation

Ø Customer audit and market visit for better control on system Hygiene

Ø Monitor monthly Spent against Budget and taking the necessary measure for overshoot spent item

Ø Overall monitor & Credit Control on Customer (Credit term & Credit Limit exposure)

Ø Circulate daily, weekly monthly sales detail. Brand, channel, region wise etc.

Ø Circulate multiple dashboard to sales team& department heads.

Ø Coverage & sales trend tracking. Brand wise, area wise on multiple parameters.

Ø Incentive calculation.

Ø offtake sales data tracking outlet wise

Ø Service Management, Incident Management and Defining escalation, response, resolution time for reported problems on the basis of criticality

Ø Interaction with internal and external partners and Resolution of day to day operational queries

Ø Maintaining & providing the provision to accounts team

Ø Making Commercial & Sales claim KPI MIS report and sharing the same to management.

Ø Route to market data analysis. Contest & scheme tracking

Ø Planning Scheme, Offer , Activity and Sampling plan Every Month

Ø Making Sales Plan with Planning Team on monthly basis

Ø Sales contest Target Vs ach tracking.

Ø Sales Planning & Analysis.

Ø Monitoring ASM, SO,SR,ISR & DSR performance, imparting timely on-field training at regular intervals.

Qualifications: Qualification: