Remote Receptionist

Reliable Sign Supply is a leading provider of signage solutions, known for our commitment to quality and customer satisfaction. We are based in the vibrant city of Dallas, TX, and pride ourselves on fostering a diverse, inclusive, and dynamic work environment where every team member is valued and has the opportunity to contribute to our success.

Job Description

We are seeking a motivated Remote Receptionist to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. The ideal candidate will have 0-4 years of experience in a receptionist or customer service role, with excellent communication skills and a friendly demeanor. You will play a vital role in ensuring smooth communication and enhancing the overall experience for our clients.

Key Responsibilities

• Answer and direct incoming calls in a professional and courteous manner.
• Manage and respond to emails promptly and efficiently.
• Schedule and coordinate appointments and meetings.
• Maintain accurate records of client interactions and communications.
• Assist with administrative tasks and support other team members as needed.
• Provide information about our products and services to clients.
• Handle client inquiries and resolve issues with patience and empathy.

Required Skills

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in using phone systems and email software.
• Ability to work independently and manage time effectively.
• Friendly and professional demeanor with a customer-centric mindset.
• Basic computer skills and familiarity with office software.

Perks & Benefits

• Health benefits fully paid for the employee.
• Flexible Paid Time Off Policy to help you balance work and personal life.
• 11 company holidays per year to celebrate and recharge.
• Paid parental leave to support you and your family.
• 401K with matching contributions to secure your financial future.
• Learning and development allowance to foster career growth.
• A diverse, inclusive, and fun team that values your unique contributions!