Job Description

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Requirements and Skills:

  • Ability to exhibit self-confidence while remaining humble
  • Proactive, energetic, “can-do” attitude
  • Dedication to enriching the lives of our employees and families, our clients, our organization, and the communities we serve
  • Exhibit great troubleshooting and critical thinking skills while in a fast-paced environment with quickly-changing areas of focus
  • Genuine, honest, common sense, and caring
  • Excellent communication, interpersonal, organizational, active listening, and customer care skills

Expectations:

  • Protective of Imagine IT and client’s value by exercising strict confidentiality with respect to any and all accessible information, whether verbal, written or digital
  • Represents Imagine ITin a positive manner in all interactions with clients and prospective clients, projecting a positive, friendly, and professional image at all times
  • Takes advantage of training resources, participates in educational opportunities, reads professional publications and participates in professional organizations in an effort to increase job knowledge
  • Priority Management; Ability to prioritize differing timelines and deliverables while staying calm in stressful situations
  • Willingness to work flexible hours when necessary to achieve client and team goals. Adaptive in a fast-paced environment
  • Proven track record of gaining trust and respect by consistently demonstrating sound critical thinking skills
  • Ability to identify areas for improvement of process and procedure, and provide constructive feedback to management
  • Inter-departmental communication and seamless cooperation

Compensation Package:

  • Competitive Salary
  • 14 Days/Year PTO (2 additional days added per year, to a maximum of 30)
  • $95 Monthly Technology Reimbursement
  • 7 Paid Holidays
  • Medical & Dental Insurance
  • Voluntary Vision Insurance
  • Qualifying Health Savings Account
  • Life Insurance
  • Accident Insurance
  • Identity Theft Coverage
  • Optional AFLAC Supplemental Insurance
  • 401(k) Plan (with company matching)
  • Milestone Service Anniversary/BirthdayBucks
  • Monthly dollars for you to recognize the efforts of your peers
  • $200 Wellness Reimbursement
  • Professional Development Opportunities
  • Employee Engagement Events

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