Front Desk Check In

Job Location

Saint Vincents Birmingham – Birmingham, AL

Position Type

Full Time

Education Level

High School

Travel Percentage

Up to 25%

Job Shift

Day

Job Category

Admin – Clerical

Description

Qualifications

General Summary

Responsible for check-in of patients

Minimum Qualifications

• Check-in of patients prior to physician visit.
• Enters patient information into EMR software and places patient in waiting room in EMR Software.
• Collects patient co-pay.
• Verification of precerts and referrals.
• Keeps patient appointments on schedule by notifying clinical staff of patient’s arrival.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Assists with patient check-out.
• Frequent communication with secretaries regarding patients.
• Attends staff meetings as required.
• Conducts self in accordance with UCA’s policies, as defined in the UCA employee manual.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
• Other duties as assigned

Preferred Qualifications

• Pleasant and professional personality.
• Word processing and computer experience within an EMR system.
• Medical terminology.
• Knowledge of various third-party payers.
• Professional communication skills.

Licensure, Certification, Registration Requirements

None.

Supervisory Requirements

This position will not supervise any other staff members.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move more than 45 pounds.

Essential Functions

• Check-in of patients prior to physician visit.
• Enters patient information into EMR software and places patient in waiting room in EMR Software.
• Collects patient co-pay.
• Verification of precerts and referrals.
• Keeps patient appointments on schedule by notifying clinical staff of patient’s arrival.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Assists with patient check-out.
• Frequent communication with secretaries regarding patients.
• Attends staff meetings as required.
• Conducts self in accordance with UCA’s policies, as defined in the UCA employee manual.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
• Other duties as assigned.