Job Description
At Pinnacle Pet UK, we’re passionate about pets and the people who love them. As one of Europe’s largest pet insurance and health service providers, we protect over 2 million furry friends across 8 countries. We work hard, have fun, and always strive for the best – and now, we’re looking for a Test Analyst to join our collaborative team and make a real difference on exciting projects.
What You’ll Get Up Too
- Design and execute detailed test plans for claims system
- Validate system changes to ensure they meet business needs and regulatory standards.
- Collaborate with developers, product managers, and claims specialists to resolve defects and refine processes.
- Perform functional, integration, regression, and UAT testing while documenting results clearly.
- Suggest improvements to testing strategies and tools – we value fresh ideas!
What You’ll Bring
- Solid experience in software testing (bonus points for claims systems or insurance experience).
- Strong analytical skills with a proactive approach to problem-solving.
- Confidence in creating and executing test scripts independently.
- Familiarity with tools like Jira or Azure DevOps is a plus.
- ISTQB certification? Even better!
Why Join Us?
At Pinnacle Pet UK, we believe in a mature way of working – no micromanaging here. You’ll enjoy a supportive environment, a fantastic work-life balance, and the chance to work on meaningful projects that truly impact our customers (and their pets!).
Ready to make your mark in the world of pet insurance?
Our Mission
Happy, healthy pets, make for happy, healthy people.
We aim to strengthen the unique bond between pets and their parents through our innovative products and services, enabled by brilliant colleagues who embody our values of performance, exploration, togetherness, and sustainability.
Our Journey
In 2016 we set out to focus entirely on pet insurance with pets and families at the centre of our business strategy and in 2017 launched a new brand, EveryPaw.
To offer our customers a choice of insurance options for their pets, we also focussed on finding the right partners to support our growth ambition and our first big partnerships with Sainsbury and Argos, went live in 2019.
Many talented colleagues have joined us, and we now partner with a number of fantastic brands across the retail, charity and financial services sectors. We’ve developed new capabilities, new platforms and new services specifically for our partners to achieve the best customer experience. Over the last 6 years, the number of pet parents we support has grown five-fold to over half a million in 2023. Together we’ve built the leading Pet Partnership business in the UK and are proud to support and engage pet parents every day to ensure happy and healthy pets.
Our ambition
We’re delivering long-term success and growth through empowerment and strong collaboration focusing on our two own brands; EveryPaw and Pet Protect and building great relationships with our partners to provide market leading products, innovative new services, simplicity and a great customer experience. Our goal is to support over 1 million pet parents by the end of 2026.
Pinnacle Pet UK provides great opportunities for those who love pets, want to learn, be challenged and develop. As a team, we are focused on performance and great customer outcomes. We support each other to achieve our individual and collective goals and have a culture where everyone can be authentic, diverse and innovative and truly be the best version of themselves supporting what we do best – pets.
Department
IT
Contract type
Fixed Term Contract
Hours
37.5
Salary
Up to £29,000 DOE