Assistant Events Manager

Are you passionate about delivering exceptional service in a luxurious setting? Firmdale Hotels, renowned for our unique and stylish hotels in the heart of London and New York, is seeking a dedicated Assistant Events Manager to join our dynamic team at our esteemed Soho Hotel. At Firmdale, we pride ourselves on our attention to detail, personalized service, and creating unforgettable experiences for our guests.

As the Assistant Events Manager, you will play a crucial role in overseeing our meetings and events operations, including screening rooms, meeting spaces, and private dining rooms. You will collaborate closely with the Events Manager, Food and Beverage Management team, and Senior Management to ensure each event is executed flawlessly.

Responsibilities:

• Support the daily operations of the events department, ensuring smooth and efficient service.
• Conduct daily briefings, lead, manage, and motivate the events team to exceed guest expectations.
• Coordinate and communicate event details with all hotel departments and head office.
• Establish and maintain strong professional relationships with guests, providing personalised and attentive service.
• Deliver inspirational show rounds to prospective clients, showcasing our unique event spaces and services.

What you Need:

• Previous experience as an Assistant Events Manager or a similar role within a 5-star hotel or luxury restaurant.
• Excellent communication skills, both verbal and written.
• Superb attention to detail, ensuring every event is executed to the highest standard.
• Strong leadership and motivational skills capable of nurturing, developing, and inspiring staff.
• Proven experience in training and developing team members.
• Excellent personal presentation and a professional demeanour.
• A proactive approach with the resilience and drive to get things right the first time.

What We Offer:

• Competitive salary plus service charge to be discussed at venue.
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

• Times Best Places to Work 2024
• The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
• Manager of the Year – Helle Jensen – Cateys 2024
• Hotel Chef of the Year Finalist – Jamie Atkinson – Hotel Cateys 2024
• Food & Beverage Manager of the Year – Pedro Paulo – Hotel Cateys 2024
• Ham Yard Hotel – two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
• Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
• Warren Street Hotel – Travel & Leisure ‘IT List’ best hotels in the world
• Whitby Hotel, Crosby Street and Warren Street – Michelin keys
• The Soho Hotel and Ham Yard – Conde Nast Traveller 2023 Top Hotels in London.
• Number Sixteen – Best Boutique Hotels in London, The Times, 2024.

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

Join us at The Soho Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels!

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.