Job Description

About Us:

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFreshHelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers’ doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Main purpose of the job

As a Copywriter at Helloconnect, you will join a dynamic team dedicated to creating high-quality, brand-consistent copy that resonates with our global audience. In this role, you will manage the intake and delivery of creative writing assignments from various stakeholders, ensuring that each piece of content reflects our brand’s voice and message. With multiple projects running simultaneously, you will need to prioritize your work and deliver compelling copy across diverse media channels, including digital and print. Your contributions will play a crucial role in shaping customer engagement with our brand, directly impacting our market presence and reputation.

Responsibilities And Duties

  • Write and develop copy for performance-driven marketing initiatives, including paid social media, email campaigns, and various digital assets.
  • Collaborate with designers, fellow copywriters, and cross-functional teams to create integrated marketing campaigns that ensure brand consistency and boost consumer engagement.
  • Work independently when necessary, managing multiple writing assignments and meeting deadlines while delivering high-quality content that aligns with the brand.
  • Develop and maintain a consistent brand voice and tone across all marketing channels, ensuring clarity and impact in both digital and offline media.
  • Tailor your copy to fit different platforms, adjusting the messaging to maximize engagement based on the medium.
  • Participate in brainstorming sessions and campaign planning, contributing creative ideas and insights that align with brand and marketing objectives.
  • Edit and proofread copy to ensure accuracy, clarity, and adherence to brand guidelines.
  • Optimize and refine copy based on performance data and feedback to continually improve effectiveness.

You Are:

  • A versatile writer possessing experience in advertising and branding, or an eagerness to learn, who is capable of producing content across multiple platforms while tailoring the messaging to suit specific channels.
  • An effective communicator who recognizes the significance of time management and prioritization, consistently delivering high-quality work in dynamic environments.
  • A collaborative individual skilled in working closely with designers and fellow writers to transform creative concepts into reality.
  • Someone who engages with positivity, professionalism, passion, and kindness, fostering strong relationships with team members and stakeholders.

Skills And Preferred Qualifications

  • Proven experience as a Copywriter, ideally with a mix of brand and marketing copywriting experience.
  • Strong understanding of digital marketing, particularly paid social media and email campaigns.
  • Ability to write in various styles and tones, adapting your voice to suit different marketing objectives.
  • Excellent communication, editing, and proofreading skills.
  • A creative, results-driven mindset with a keen eye for detail and brand consistency.
  • Ability to manage multiple projects and work independently when required.
  • A portfolio showcasing your ability to write compelling, performance-driven copy across multiple platforms

Work Set Up:

  • Work From Home Set Up and Open for Work On-site in case of Business Needs
  • Can work with US Timezone (8:00 PM to 5:00 AM)
  • Good Internet Connection

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