Job Description
- Develop and execute change management strategies and plans, including stakeholder engagement, communication, training, and resistance management.
- Conduct impact assessments to identify the effects of change on processes, people, and systems.
- Collaborate with project managers and leaders to align project deliverables with change objectives.
- Create and manage communication plans to ensure key stakeholders are informed and engaged.
- Identify potential change resistance and develop mitigation strategies.
- Monitor the effectiveness of change initiatives through feedback, metrics, and analysis.
- Lead workshops, training sessions, and team meetings to reinforce change initiatives.
- Develop and enforce IT change management policies and procedures.
- Act as the central point of contact for all IT change initiatives.
