Guest Service Agent/Receptionist (m/f/d)

Sir Hotels is headed to Prague!

The newest addition to the Sir Hotels family and Sircle Collection’s inaugural property in the historic city center, opening soon, will be situated near the picturesque Vltava River. Our boutique hotel will showcase 76 meticulously designed rooms, a delightful library, a boutique Spa, state-of-the-art fitness amenities, and the acclaimed Seven North restaurant.

Key Responsibilities

• You see yourself as a host, welcome our guests warmly and deal with them openly and charmingly
• You carry out the Check-In/Check-Out of our guests
• You take phone calls and take reservation requests
• You take responsibility for the cash management according to the credit policy
• You give our guests insider tips for Prague
• You actively support the supervisors and the Guest Service Manager and contribute to an effective and efficient operational process
• You ensure an active communication flow between all departments of the hotel

Job requirements

The ideal candidate will have a passion for hospitality with proven experience in the field. In order to be successful within the role, we seek an individual with exceptional , interpersonal, and communication skills. Czech and English needs to be spoken and written fluently

Our Benefits And Fun

• Play a pivotal role in an exciting next chapter at Sircle Collection and shaping the future of hospitality in Prague.
• Join a talented international team where you can grow personally and professionally in a supportive environment.
• Work alongside some of the brightest minds in hospitality and help build a global collection of boutique hospitality brands.
• Embrace our core values of heartfelt service, creativity, ambition, and surprise as we strive to create exceptional experiences for our guests.
• Enjoy one free night’s stay at our stunning properties in The Netherlands, Spain, Italy, Germany and Austria or Czech Republic once a year.
• Plus, get great discounts for you, your family and friends across all of our properties.
• Celebrate your birthday with an extra day off.
• Get one flex day off every year just like this.

About Sircle Collection

Sircle Collection is a vibrant group of one-of-a-kind hotels, restaurants and bars in Europe’s most inspiring neighborhoods. From housekeeping to finance and everything in between, we believe in work that sparks real connections. Our brands include Sir Hotels, Max Brown Hotels, Park Centraal Hotels, X BANK, Seven North, The Rooftop at Sir Victor, Bar Claes, The Cover, as well as the properties of the W Amsterdam, and more. In everything we do, we are focused on creating singular and surprising experiences for our guests across all of our brands.

Learn more at www.sirclecollection.com

Interested in this vacancy?

Press the application button and send us your CV. Our Recruiter, Barbora Nabih Patkova, will contact you within 5 days. Even if you don’t tick all the boxes of the job requirements, we would love to hear from you! If this role is not the perfect match, we may have another one just right for you.