Housekeeper – Aethos Saragano

Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That’s the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just ”having a job”. Everyone who works at Aethos can make a personal impact on the community and company – great ideas can come from anywhere. We are a young and dynamic hospitality company that understands the value of time with friends and loved ones. We make a conscious choice towards sustainability and wellbeing, and the luxury of time and space. We stand for freedom from the stresses and anxieties of modern life. We want to be the first choice for anyone who seeks respite and refuge from the boring, the stressful, and the unsustainable. That’s why we define hospitality differently: while all of our decisions should be made with the community and needs of our guests in mind, we always thrive to create a community that we want to be part of and that improves the world around us. We invite you to be part of our story.

About Aethos Saragano

Among the green hills of Umbria, Aethos Saragano is an entire village that was completely restored and brought back to its original splendor to accommodate nature and refuge-seeking travelers. It is the perfect getaway for Italy lovers looking to spend time in the authentic Italian countryside. We are currently on winter break and when we reopen, the hotel has to be filled with life! That’s why we’re looking for you! A team player who doesn’t value hierarchy, but personality and authenticity.

Job Overview

Step into the world of hospitality excellence and become an essential part of our team as a Housekeeper! If you’ve ever dreamed of creating pristine and welcoming spaces for guests, ensuring that every room reflects the highest standards of cleanliness and comfort, then this role is your opportunity to shine. Picture yourself as the detail-oriented professional who takes pride in maintaining the beauty and cleanliness of our hotel, ensuring that every guest feels at home from the moment they step into their room.

Essential Job Functions And Responsibilities

• Ensure occupied and vacant guestrooms / areas are cleaned and maintained up to the exact Aethos Hotels standard and guidelines as demonstrated by Housekeeping Leader staff during initial training
• Remove all soiled linens and towels from rooms and store on back landings
• Thoroughly clean guest bathrooms, bathroom walls, bathtub, shower staff, water closet using the suggested chemicals. After cleaning, dry all areas, fixtures and surfaces
• Arrange all toiletries straightened on a piece of cloth in occupied guestrooms
• Replenish all amenities and terry items
• Efficiently make bed to meet appearance standard as demonstrated
• Arrange all clothing items in occupied guestrooms are folded neatly according to standard as demonstrated
• Upkeep guestroom and bathroom to include all inside windows and mirrors
• Remove all room service trays from guestroom hallways and/or corridors to be brought to back landings and call for pick up
• Vacuum the guestroom’s carpet and wipe down furniture and baseboards according to standard in all assigned work areas
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Recognize and report all missing, damaged or substandard furniture, fixtures and equipment
• Evaluate work assignment and prioritize workload according to guest requests
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Alert immediately when Lost & Found items have been found
• Adhere to Do Not Disturb policy
• Responsible for the working area to be cleaned and sanitized and the floor without debris

Core Competencies

• Fluent in English & Italian is a must
• 2+ years of hospitality experience
• Collaborative and communicates well and accomplish tasks at efficiently
• Must be a natural host and passionate about the hospitality industry in general
• Research, organizational skills, and extraordinary relationship-building skills
• Ability to multitask and execute under pressure and in demanding fast-paced environments
• Strong communication and management skills. Communicate with hosts and guests in an attentive, friendly, courteous, and service-oriented manner
• Must be able to prioritize departmental functions to meet deadlines
• Flexible schedule – long hours and regular evening event coverage is common
• Ability to make thoughtful decisions and give constructive criticism
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
• Able to maintain a high level of confidentiality of guests, employees, and information
• Maintains regular attendance in compliance with Aethos Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
• Comply with Aethos Hotel Standards and regulations to encourage safe and efficient hotel operations
• Maximizes efforts towards productivity, identifies problem areas, and assists in implementing solutions
• Maintain a warm and friendly demeanor at all times, whilst remaining genuine

We are very much looking forward to your application.

Application should be in English.