administrative assistant
Job Description
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Coordinate the flow of information within the team
- Open and distribute mail and other materials
- Plan and organize daily operations
- Establish and implement policies and procedures
- Determine and establish office procedures and routines
- Schedule and confirm appointments
- Manage contracts
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Advise senior management
- Greet people and direct them to contacts or service areas
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms and other documents
- Conduct research
- Perform data entry
- Provide customer service
- Maintain and manage digital database
- Consult with clients after sale to provide ongoing support
- Supervise office and volunteer staff
Experience and specialization
Computer and technology knowledge
- MS Office
- Google Drive
- Electronic mail
Technical terminology
- Business
Additional information
Work conditions and physical capabilities
- Ability to work independently
- Work under pressure
- Attention to detail
- Work with minimal supervision
Personal suitability
- Organized
- Team player
- Accurate
- Client focus
- Reliability
- Time management
- Accountability
- Due diligence