Job Description
Position Overview
Under the direction of the Housekeeping Supervisor and/or Housekeeping Lead Hand, the Housekeeper/Cleaner ensures all front and back areas of the casino is clean and maintained. They are to promote and maintain a positive image of the Casino to guests and their colleagues. The Housekeeper/Cleaner is to ensure their work is done to the highest standards, in accordance with departmental policies and procedures, and Alberta Gaming & Liquor Commission (AGLC) terms and conditions. The Housekeeper/Cleaner must be aware of and be able to work in a smoking environment.
- Please note, must be available for shift work (day, evenings, nights, weekends and/or holidays). The hours for this position will be 10:30pm-07:00am.
Responsibilities Include
- Reports to the Housekeeping Lead and Housekeeping Supervisor
- Promote and maintain the utmost integrity and the highest caliber of customer service and respect to all patrons, employees and casino personnel
- Maintain a clean and safe work environment; performs the following cleaning duties as assigned:
- Clean ashtrays
- Remove garbage
- Vacuuming
- Cleaning game tables
- Dusting
- Wiping machines
- Cleaning bathrooms
- Floor waxing and striping
- Carpet shampooing
- Other duties as required
- Responding to or checking areas for fluid spills or contamination. Handling and cleaning up bodily fluids or sharps using Universal Precaution Protocol.
- Required to develop and maintain positive workplace relationships with all other Casino employees and customers whom they come in contact with
- Ensure all AGLC, Casino and other provincial or federally mandated laws, policies and procedures are stringently adhered to at all times
- Use and wear the equipment, protective devices or clothing required by the Casino and work in compliance with the provisions of the Occupational Health & Safety Act (OHSA), regulations as well as internal health and safety policies and procedures.
- Report any issue or defective equipment or protective device, which could endanger anyone, or any contravention of the OHSA regulations, or Casino safety policies and procedures by another employee.
- Adhere to WHMIS at all times.
- Attend training programs when required
- Additional or different responsibilities or duties, which are consistent with the position, may be assigned at the discretion of the department
Education And Experience
- High school diploma or work related equivalent
- Previous cleaning experience preferred but not necessary
Knowledge, Skills And Abilities
- Working knowledge of floor machines (and any other relevant equipment).
- WHIMIS and Biohazard Clean up experience is an asset.
- Ability to be able to stand for long periods, work in a physically demanding area, and be familiar with a high-volume, fast-paced and multi-tasking environment.
- Ability to lift and lifting weight of up to approximately 55 lbs, and able to handle repetitive movement is required.
- Ability to work and thrive in a team oriented environment, and able to work independently.
- Ability to take responsibility for their actions and will consistently pay attention to detail.
- Ability to mentor and train new staff.
- Must be aware of and able to work in a smoking environment.
- Must have WHMIS Certification or be willing to complete it.
We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please.
- Priority will be given to Tsuut’ina Nation members.