Loan Operations Representative II
Job Description
About Us
Embark on an exciting journey with Atlantic Community Bankers Bank (ACBB), where we’re shaping the future of community banking! ACBB, a state-chartered, Federal Reserve member bank, is exclusively owned by community bank shareholders. We take pride in offering dynamic correspondent services, including loan participations, Fed Funds transactions, compliance services, settlement solutions, and more—all without competing with our customer banks. Join our passionate team and help us deliver innovative solutions to community banks nationwide.
Job Title: Loan Operations Representative II
What You Will Bring
As a Loan Operations Representative II, you’ll be responsible for supporting loan operations, ensuring the smooth flow of transactions, and maintaining accurate records. If you have a keen eye for detail, excellent organizational skills, and a passion for providing exceptional customer service, we want to hear from you!
Essential Duties
- Process payments, payoffs, and draws for loan participations and sub-participations.
- Post debits and credits to customer DDA accounts and GL accounts.
- Reconcile DDA and GL accounts.
- Prepare and complete billing notices and statements.
- Notify customers of transactions and prepare written correspondence.
- Maintain filing systems per record retention regulations.
- Research and resolve loan account discrepancies.
- Perform loan on-boarding and routine maintenance tasks.
- Provide excellent customer service to the bank’s direct loan customers.
- Cross-train and support Loan Operations Rep I when applicable.
Non-Essential Duties
- Respond to inquiries and requests from customers and other bank personnel.
- Assist with administrative tasks to support department operations.
Requirements
Basic Qualifications:
- High school diploma or equivalent.
- Specialized banking education and training related to loan operations.
- Minimum of three (3) years’ experience in related positions.
- Proven ability to effectively perform multiple tasks, duties, and jobs throughout the division, department, or unit.
- Moderate reading, writing, and grammar skills.
- Proficient mathematics skills.
- Moderate computer skills.
- Moderate interpersonal relations and communicative skills.
- Moderate typing skills.
- Moderate report-writing and analytical skills.
- Visual and auditory skills.
- Exceptional organizational skills.
Benefits Of Joining Us
- Competitive compensation package
- Comprehensive benefits package
- Long and short-term disability coverage
- 401(K) with employer match
- Paid Time Off (PTO)
- Tuition Reimbursement
- Birthday Holiday
- Employee Assistance Program
- Hybrid work model (3 days onsite)
- Performance Bonus Opportunities
- Parental Leave
- Opportunity to work with a collaborative and motivated team.
- Make a meaningful impact in the banking industry.
- Opportunities for career growth and advancement.
Job Type: Full-time
Pay Range: Starting at $42,000 annually DOE
If you’re ready to contribute to a dynamic team and grow your career in banking, apply now to join our team as a Loan
Operations Representative II!
ABCC is an Equal Opportunity Employer M/F/Disability/Vet