Job Description
We are seeking a professional and friendly Receptionist to manage front desk operations and deliver exceptional customer service in our Dubai office. As the first point of contact, you will play a key role in creating a positive impression and ensuring smooth communication between clients, visitors, and staff.
Key Responsibilities:
- Greet and welcome guests with a warm and professional demeanor.
- Answer, screen, and direct incoming phone calls to the appropriate departments or individuals.
- Manage and coordinate appointment schedules and meeting room bookings.
- Handle inquiries from clients, visitors, and staff promptly and effectively.
- Maintain a tidy and organized reception area to uphold a professional image.
- Receive and distribute mail, packages, and deliveries.
- Assist with administrative tasks such as data entry, filing, and maintaining records.
- Monitor and manage office supplies inventory, placing orders as necessary.
- Ensure all security procedures are followed, including signing in visitors and issuing passes.
- Provide general support to other departments as required.
Requirements
Qualifications and Skills:
- High school diploma or equivalent; a degree in a related field is an advantage.
- Proven experience as a receptionist, front desk representative, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Professional appearance and attitude.
- Fluency in English is required; knowledge of additional languages (e.g., Arabic, French, or Hindi) is a plus.
- Ability to handle stressful situations with composure and professionalism.
Preferred Qualifications:
- Familiarity with phone systems and office equipment.
- Experience in the UAE or a multicultural work environment.
- Customer service training or certifications.
Benefits
Compensation:
- Competitive salary based on experience and qualifications.
- Benefits include health insurance, annual leave, and other perks as per UAE labor law.