Program Coordinator

DOT’s Bike Share & Shared Mobility unit is responsible for planning, oversight, and management of the Citi Bike program, dock-less e-scooter and e-bike-share services, and other emerging micro mobility-share services. Citi Bike, New York City’s bike share program, currently reaches four boroughs with more than 30,000 bicycles and 2,000 stations and is continuing to grow. The program has become an integral part of NYC’s transportation network and in 2024 more than half of NYC’s population lives within a 5-minute walk of a Citi Bike station. E-scooter share services have been operating in the East Bronx for several years, and expanded into Eastern Queens in June 2024; the program will grow to as many as 12,000 vehicles later this year.

Under the direction of senior program staff, this candidate will be responsible for: performing tasks required to identify technically viable sites for potential bike share and shared mobility stations including fieldwork, drawing review, permit coordination, and vendor deployment; updating program databases with accurate site information; coordination for temporary events and public safety emergencies, including station deactivation and reactivation, and temporary and permanent station relocations; liaising between DOT, other City agencies, and private contractors regarding matters pertaining to bike share and shared mobility services; conducting inspections of bike share and shared mobility stations and micro mobility-share vehicles; helping to plan expansion of services into new neighborhoods and improvements to existing bike share and micro mobility-share service areas; production of maps using ArcGIS and Adobe Creative Suite and PowerPoint presentations; evaluating system patterns and trends using available data sources including online dashboards and Microsoft Excel; supporting outreach and correspondence tasks; performing difficult and responsible clerical operations; and related duties.

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one year of experience as described in “1” above.

Preferred Skills

Experience supporting the planning or oversight of a community based project in a major metropolitan area desired. Strong preference for candidates possessing great attention to detail, experience or demonstrated interest in transportation planning and policy, bike share, and/or cycling ability to work collaboratively and inclusively and effectively communicate with all stakeholders.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.