JaxCareConnect Health Literacy and Outreach Coordinator

Open

Site

Florida

NHC Position Type

Outreach Coordinator

Position Summary

• This position will begin in August 2024*

JaxCareConnect is a collaboration created by the local nonprofit safety net of free and charitable clinics to assist uninsured adult Duval County residents find primary care and a medical home. In addition to establishing primary care, we evaluate the whole person and explore other barriers to healthcare to support best possible health outcomes. JaxCareConnect was created in collaboration with Agape Community Health Center, Community Health Outreach, Muslim American Social Services, Mission House, Sulzbacher, Volunteers in Medicine and We Care Jacksonville.

The primary focus of the position will be providing the JaxCareConnect team with outreach and community health education. Additional priorities include administering Social Determinant of Health screenings, community resource education, managing client evaluation calls, and leading the JaxCareConnect Advisory Council.

Major Duties and Responsibilities

• Engaging in outreach and promoting health education topics and healthcare services
• Implementing and executing program using established protocols
• Managing program evaluations
• Planning and preparing classes
• Engaging in program planning
• Managing recruitment, planning and implementation for Advisory Council

Characteristics of an Ideal Candidate

• Familiar with health equity-related issues
• Self-starter
• Team-oriented
• Organized
• Group facilitation skills
• Compassion, empathy, time-management, detail-oriented

Knowledge Required for the Position

Knowledge of AmeriCorps/Health Corps member requirements

Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem-solving, record-keeping, correspondence, and service-tracking options.

We use Salesforce as our main CRM platform and integrate several digital applications. Prior knowledge is not required, but a member must be comfortable learning new technology to be successful in this role.

Supervision

• The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required

Review

The service activities are reviewed for accuracy through spot checks, through complaints from customers, and through observation of the member at service.

The member independently plans and carries out the projects and selects the approaches and methods to be used in solving problems

Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations.

Guidelines

Written and oral guides provide specific instructions for doing service

Detailed guidelines exist, including regulations and directives, handbooks, precedents, industry standards, and files of previous projects

Guidelines are generally applicable, but the member independently makes adaptations in dealing with problems and unusual situations

Complexity

The facts or conditions of the service position are clear cut, predictable, and apply directly to the assignment

The service position assignments vary significantly or often involve unusual circumstances and incomplete or conflicting data

The member must develop new techniques, methods, or approaches to complete service position assignments

Special Considerations

Unusual service hours, involving evenings, weekends, or long shifts

Personal vehicle required

Requires Personal Vehicle

Yes

Apply to NHC

Site

We Care Jax

We Care Jacksonville, Inc.

4080 Woodcock Drive Building 2400, Suite 130 Jacksonville, FL 32207

Tel: (904) 674-6450