Director of Vendor Mgmt

Description

Direct and manage the execution of Vendor Management for Queensborough National Bank. Deliver capabilities to the business lines from vendors fully leveraging the Queensborough relationship. Provide leadership, governance, risk management, and relationship management across Queensborough ensuring effective delivery of vendor services, appropriate processing controls, compliance with SLA’s, and contractual agreements.

Key Responsibilities

• Lead the creation and ongoing execution of a vendor management model that provides clients with consistent service delivery from their vendor partners. This includes governance, SLA management, relationship management, and coaching clients on the effective management of vendor partners.
• Lead quarterly business reviews with strategic vendors.
• Create and continually develop the Sourcing and Procurement function to ensure effective use of vendors.
• Build and strengthen an effective partnership and relationship between clients and vendor partner(s).
• Develop procedures to ensure vendor partners comply with Information Security, Compliance, and Legal requirements as well as systems access, training, and data privacy rules/requirements.
• Provide business partners with appropriate metrics and management information that assures them of effective vendor service delivery.
• Negotiate terms and conditions, improve overall asset base, and drive savings.
• Lead the creation and on-going execution of a vendor management program that provides business units with consistent service delivery from their vendor partners. This includes governance, risk management, SLA management, and relationship management.
• Create and deliver requests for proposals from potential vendors for new business opportunities.
• Lead routine business reviews with strategic vendors.
• Create and continually develop the Sourcing function to ensure effective use of vendors.
• Build and strengthen an effective partnership and relationship between business units and vendor partner(s).
• Develop procedures to ensure vendor partners comply with Information Security, Compliance, and Legal requirements as well as systems access, training, and data privacy rules/requirements.
• Provide business partners with appropriate metrics and management information that assures them of effective vendor service delivery.
• Negotiate terms and conditions, improve overall asset base, and drive savings.
• Focus on providing Queensborough with the best resources and ensuring those resources deliver at a high level.

Key Qualifications

Education

• Bachelor’s degree in business, finance or accounting. Advanced Degree Preferred.

Experience

• 8-10 years of experience with vendor sourcing/contracts. Knowledge of contract types, sourcing methods and procedures, performance incentives, contract law and technology.
• Proficient in Microsoft Office, including Excel.
• Proven experience building solid working relationships with teammates, management, and other key stakeholders.