Ecommerce Manager

Started by graduates of SRCC, LSR, and ISB – we are one of the fastest-growing fashion accessories brands in India

Within two years of operations, we’ve fulfilled more than 400,000 orders

Here is your chance to be a part of the core team of a young and energetic startup, as we build this rocketship

What are we looking for

As the Key Accounts Manager – Marketplace, you will be responsible for managing and growing key accounts on leading e-commerce & quick commerce platforms ensuring that the brand is positioned for maximum visibility and sales success. You will act as the primary point of contact for marketplace relationships, driving strategic initiatives, optimizing product listings, and collaborating with cross-functional teams to deliver exceptional growth.

What are your responsibilities?

• Build & maintain strong relationships with assigned channels.
• Act as the primary point of contact for all operational and business-related communications.
• Monitor and analyse sales performance across platforms.
• Use data-driven insights to optimize product listings, pricing, and promotions. Identify growth opportunities and recommend strategies to increase revenue.
• Work closely with internal teams, including operations, marketing, and supply chain, to ensure seamless execution of campaigns and order fulfilment.
• Coordinate with channel partners for promotional activities and product visibility campaigns.
• Develop and execute plans to meet and exceed monthly, quarterly, and annual sales targets.
• Drive efforts to enhance customer experience and retention through assigned channels.
• Monitor competitors and industry trends to adjust strategies and stay ahead in the marketplace environment.
• Troubleshoot issues related to order fulfilment, inventory management, and customer feedback, ensuring timely resolutions.
• Prepare and deliver regular performance reports, insights, and recommendations to senior management.

Benefits:

• Work with a dynamic, young team dedicated to innovation and excellence.
• Be part of building a cutting-edge startup with a mission to disrupt the industry.
• Engage in a culture that values initiative and leadership.

Requirement

• Proven experience (3+ years) managing key accounts on Indian e-commerce platforms.
• Strong understanding of marketplace operations, including listing optimization, advertising, and account management.
• Excellent analytical skills and ability to interpret data to drive strategic decisions.
• Proven track record of achieving sales growth and operational excellence within e-commerce channels.
• Extremely Strong communication and interpersonal skills to build relationships with both internal and external stakeholders.
• Ability to work in a fast-paced, results-oriented environment and handle multiple priorities.
• Proficiency in MS Excel, analytics tools, and marketplace management software.
• A proactive and solution-oriented mindset with the ability to resolve issues independently.
• Can Work from In-Office (Okhla Phase 3 – New Delhi)

Above all, we are looking for someone who is cheerful and has positive energy and we ensure that it would never feel like work to you