IT Technician

This is a fulltime position working Monday to Friday 9am to 5pm

Duties And Purpose Of The Role

Installing, configuring and maintaining software and hardware components of computer and network systems

Diagnosing and troubleshooting software and hardware issues

Repairing and replacing damaged computer and network components

Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software

Supporting people whenever they encounter challenges with computers and network devices

Maintaining and updating technical documentation regularly

Testing new hardware and software before full-scale installation

Essential Skills And Responsibilities

Full Drivers License and own car, must be willing to use own car for work and get Business Insurance

Knowledge of servers, Windows 2016/2019/2022, Windows Server Services & Configurations

Knowledge of Windows/Mac OS systems and strong ability to diagnose and support clients

Fault finding and fault diagnosing processes and ability to find the root cause problem

Hyper V and other virtualisation solutions

Networking and routers, configurations, WAN networks, Broadband Connection including FTTP, LTE, Point to Point & Fibre Leased Lines, networking devices

Office 365 and Azure knowledge, hybrid setup and fully cloud-base

Office 365 subscription knowledge and ability to determine best subscription for each scenario

Antivirus, ransomware, EDR & security solutions

Willing to adapt to our office environment, visiting customer sites in different industries and work effectively within the team

Knowledge and exposure to Setting up and maintaining VoIP systems Domain Hosting DNS and Web Hosting

Adaptability to pickup Internal Administration such as creating Quotes, Purchase Orders and Job Sheets

Desirables

CCTV configuration

Cisco exposure

Ubiquiti exposure

Evidence of Microsoft/professional body certifications (Not essential)

Fibre cabling and planning

Cat6 Data Cabling and planning

Candidate Requirements

Must be clearly spoken with good written and spoken English/ Math’s skills (Good attention to detail)

Must be reliable, smart and presentable at all times

Polite and professional with Staff and Customers at all times

Willing to learn and develop and progress within the company

Please apply via CV and call Tina for more details on 03301755785