IT Systems Administrator

The Systems Administrator is a highly dependable and motivated professional. This position is responsible for ensuring on premise and cloud-based services are running, updated and secure. This person is also responsible for ensuring outstanding levels of customer service by providing direct support to internal and external clients.

Responsibilities

• Provide system-level support of assigned systems to maintain integrity and security of a predominantly Windows enterprise environment.
• Perform off-hours maintenance and critical response to support outages and upgrades to reduce downtime, if necessary.
• Maintain assigned system infrastructure including customization, configuration, installation, and testing.
• Manage server infrastructure and servers in VMware.
• Hardware and OS patch management.
• Provide implementation support for new systems including upgrades, customization, integration, and testing.
• Oversee user access administration for company-wide applications and systems.
• Manage security applications and systems.
• Operate and maintain backup environments and disaster recovery plans/procedures.
• Provide priority/troubleshooting guidance when necessary.
• Create and maintain support documentation.
• Assist Helpdesk Technician(s) with day-to-day operations, serve as ticket escalation, and equipment setups, if needed.
• Work alongside other Systems Administrator(s) to maintain all systems, the network, and applications as well as research, evaluate, and recommend changes/new technologies.
• Support and administer third-party applications/websites.

Qualifications

Required Experience:

• Bachelors degree in IT related field or equivalent combination of education and experience required.
• 3-5+ years in IT role with end-user support.
• 2+ years as a Systems Administrator.
• Any related certification: CCNA, VMware Certified Professional, MCSA (or higher).
• Experience in one or more of the following: VMware, SAN, Backups, Windows Server, SSO.
• Strong hands-on experience in administering Microsoft tools and products such as: Teams, Office365, Azure, Active Directory and Group Policy.

Preferred Knowledge, Skills, And Abilities

• Knowledgeable in 3 or more of the following:

o Windows Server operating systems

• SAN Storage hardware
• Virtualization (VMware, VMware ESXi, VMware templates)
• Software Deployment tools
• End Point Protection
• SSO
• Content Filtering
• Email Filtering
• VoIP Telephony
• Basic networking troubleshooting experience. Cisco Meraki is a plus.
• Working knowledge of managing Office 365, AD and Group Policy.
• Ability to set up and manage print queues.
• Ability to work well with others and demonstrate excellent quality of work with little to no supervision.
• Must be highly organized and possess excellent customer service.
• Must have excellent problem solving, troubleshooting abilities.
• Must be proficient in Microsoft Office.

Benefits

• Medical, Dental & Vision
• Short-Term & Long-Term Disability
• Extended Holiday Weekends
• Flexible PTO
• Paid Parental Leave
• Company Matching Donations
• 401k, Roth Option & Matching
• Life Insurance
• Hybrid Work Environment
• Wellbeing Coaching
• Mental Health Sessions
• Tuition Reimbursement

Why Work at G&A?

Gregory & Appel helps organizations and people grow through tailored risk management strategies. From helping companies with their business insurance programs and employee benefits offerings to helping individuals protect their assets – our team is the difference.

Who wouldn’t want to work for a company that:

• Supports community involvement
• Prioritizes diversity, equity and belonging
• Invests in your future
• Gives 10% of profits back into the community

Keyword: IT, Sys admin