Executive Assistant, Customer Service

The Amazon Customer Service organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support two Directors on our Customer Service team in Seattle, Washington.

This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group.

A day in the life

Day to day you will play a key role to allow CS to meet customer needs by ensuring leaders connect in a timely manner on the most pressing issues. You will ensure the global team feel connected to their work and continuously improve their skills by hosting in-person community and learning events.

About The Team

You will be part of a team that delivers the capacity planning, and related tools/technology that supports Amazon Customer Service.

You will be managing complex and high volume of requests for multiple Directors’ calendars, while supporting other areas of need, such as team events or travel logistics.

Basic Qualifications

• 5+ years of senior level leadership support, or 3+ years of Amazon experience
• High school or equivalent diploma
• Experience with Microsoft Office products and applications

Preferred Qualifications

• Experience leading process improvements
• Experience in a fast-paced, high-tech company
• Experience designing processes to maximize efficiency

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company – Amazon.com Services LLC

Job ID: A2875425