Application Support Engineer – 2 Positions

Job Description

Job ID SNS-0907

Posted On

16-Jan-2025

(0 days ago)

Job type

Contract

Sector

Technology

  • Monitor and Maintain Application Health: Ensure that software applications are running smoothly, performing optimally, and free of issues.
  • Troubleshooting and Issue Resolution: Identify, diagnose, and resolve application-related problems reported by users.
  • User Support and Assistance: Provide technical support to end users, answer questions, and guide users in using the software effectively.
  • Incident Management: Log and track repetitive issues, ensuring timely resolution
  • Deployments and Patches: Deploy software updates, patches, and bug fixes as needed to maintain functionality and security.
  • Performance Monitoring: Monitor application performance and conduct regular health checks to detect and resolve any system slowdowns or failures.