Remote Data Entry Clerk / Customer Service Representative – Part Time or Full Time

Data Entry Clerk / Customer Service Representative

Job Overview

We are looking for a diligent and detail-oriented Data Entry Clerk / Customer Service Representative to become an integral part of our team. This fully remote role offers you the opportunity to be the first point of contact for our clients and visitors, handling inquiries and providing essential support to ensure seamless daily operations. The ideal candidate will possess strong multitasking abilities and exceptional communication skills, coupled with a friendly, customer-centric approach.

Key Responsibilities

• Answer and direct incoming phone inquiries to the appropriate departments, offering useful information as needed.
• Welcome and assist visitors, creating a professional and inviting environment.
• Handle and distribute incoming and outgoing mail, including sorting, scanning, and delivering documents efficiently.
• Oversee office supplies and inventory management, ensuring that necessary items are ordered and stocked promptly.
• Assist with data entry tasks, filing, and a range of administrative activities to bolster office efficiency.
• Address customer inquiries and resolve issues promptly and professionally, both in person and via telephone.
• Aid the team in managing schedules, booking meeting rooms, and organizing office events.
• Collaborate with various departments to ensure customer concerns are addressed and resolved swiftly.
• Maintain a tidy and organized workspace, promoting a professional atmosphere.
• Undertake additional clerical tasks and special projects as delegated by management.

Required Skills

• Proven communication skills, both verbal and written, with a focus on customer service.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is essential.
• Ability to effectively multitask and prioritize responsibilities in a fast-paced environment.
• Detail-oriented individual with strong organizational and time management skills.
• Professional demeanor with a positive attitude.

Qualifications

• A high school diploma or equivalent is mandatory.
• Experience in customer service, office administration, or clerical positions is preferred.

Career Growth Opportunities

Join a company that values professional development. We provide avenues for career advancement and skill enhancement that will aid you in your growth within the organization.

Company Culture And Values

Become part of a supportive and collaborative work environment that emphasizes teamwork and excellence in customer service. Your contributions will significantly impact our operations and success.

Compensation And Benefits

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance.
• Paid time off, including vacation days, sick leave, and recognized holidays.
• Retirement savings plan with employer contributions.

Why Join Us?

If you’re seeking a dynamic and fulfilling role with the potential for growth, we encourage you to apply. This position offers you the chance to develop invaluable customer service and office management skills in a rewarding environment.

Employment Type: Full-Time