System Engineer

Job Summary:

Linux System Engineer performs administration of Linux (and some Windows) based servers to support customers, ensuring their complex infrastructures stay up and running 24/7/365 while working with bleeding-edge technology

The Senior Systems Administrator manages a team of Junior System Admins, is responsible for Following, and troubleshoot problems/tasks that are escalated or need more experience.

Job Responsibilities

• Research and recommend innovative, and where possible automated approaches for system administrations tasks.
• Monitoring servers for stability and taking both proactive and reactive measures to correct and prevent issues.
• Maintain servers and network SLA up-time.
• Support Complex Network Communications infrastructure.
• Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs.
• Deep dive to root cause a customers’ issues.
• Design and implement plans for Customized Solutions.
• Synchronize up with the previous shift crew to take over a high-priority support Case and were keeping an eye on things to make sure they have everything that they need.
• Provide on-call consulting advice and technical support to external/internal customers regarding specific operational/applications issues.
• Supervises Operations staff including training, evaluating and disciplining. May guide or provide work direction to technical staff like solving/searching problems.