Student Success Coach

TechBridge is seeking dynamic and dedicated Student Success Coaches to lead classrooms of 25-30 adult learners. Student Success Coaches play a critical role in ensuring a high-quality learning experience by providing individualized and group support to learners. Classes are held Monday through Thursday from 5:00-9:00 p.m., with both virtual and in-person options available. This is a contract position, and compensation rates are commensurate with experience.

Key Responsibilities:

• Lead and manage classroom environments, fostering a supportive and inclusive learning atmosphere.
• Conduct one-on-one check-ins with learners to track their progress and address individual challenges.
• Host group support meetings to promote peer collaboration and collective problem-solving.
• Monitor, document, and report learner performance, including attendance, engagement, and progress.
• Initiate and document intervention plans for learners facing challenges and ensure timely follow-ups.
• Connect learners with internal and external resources to address academic, professional, or personal needs.
• Provide constructive feedback to learners to encourage their development and achievement of educational goals.
• Prepare and distribute weekly updates to stakeholders on class progress and learner performance.
• Actively collaborate with program staff to enhance curriculum delivery and improve student outcomes.

Minimum Qualifications:

• Bachelor’s degree in education, counseling, social work, or a related field.
• At least 2 years of experience in a teaching, coaching, or mentoring role.
• Excellent communication and interpersonal skills.
• Strong time management and organizational abilities.
• Proficiency in virtual learning platforms and technology tools.

Core Competencies:

• Communication Skills: Ability to convey information clearly and effectively to diverse audiences.
• Interpersonal Skills: Strong ability to build rapport and trust with learners and colleagues.
• Problem-Solving: Proactive approach to identifying and resolving learner challenges.
• Coaching: Skilled in motivating and guiding learners to achieve their goals.
• Team Collaboration: Works effectively with program staff to ensure learner success.
• Adaptability: Demonstrates flexibility and responsiveness in a dynamic learning environment.
• Organization: Strong ability to manage multiple tasks, deadlines, and responsibilities efficiently.

Join TechBridge as a Student Success Coach and contribute to transforming lives by empowering learners to reach their full potential!