Job Description
OUR HOTEL
The Crown Hotel Harrogate – With a history dating back over 300 years, alongside an enviable location just moments from many of Harrogate’s most popular sites, The Crown Hotel combines beautiful surroundings with a storied past and luxurious facilities. An ideal location for business and leisure trips.
The Crown boasts individually-styled accommodation across its 115 guestrooms, modern amenities, and ornate dining, all set within the charming old town of Harrogate itself and within easy reach of the Harrogate Convention Centre.
Our Benefits
You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An extra day’s holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
And much much more!
A DAY IN THE LIFE OF A HOUSEKEEPING TEAM MEMBER
- ensuring all rooms, public areas, and back-of-house areas are cleaned to the highest standards of cleanliness, hygiene, and presentation
- Conduct regular inspections of guest rooms, public areas, and facilities to maintain and improve quality standards, addressing any issues promptly
- Follow health and safety protocols, maintaining compliance with industry standards and regulatory requirements to ensure a safe environment for staff and guests
What We Need From You
- Excellent attention to detail, with a commitment to upholding the highest standards of cleanliness and presentation
- Organisational skills to administrative tasks efficiently
- Strong communication and interpersonal skills to work effectively with team members, other departments, and guests
- Knowledge of health, safety, and hygiene regulations, with a proactive approach to ensuring compliance
- Flexibility to work a variety of shifts, including weekends, holidays, and occasional evenings as required by the needs of the hotel
- EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact [email protected]