Application Support Analyst

Job Description

Job Title: Application Support Analyst

Location: League City, Texas, USA

Position Type: Full-Time Contract

About the Role: We are currently seeking an experienced Application Support Analyst for a full-time contract position based in League City, Texas. The ideal candidate will possess a strong background in IT, with a focus on application support and ITIL principles. This role requires a critical view of IT processes and solutions, along with proficiency in Microsoft 0365, SharePoint, and Power Apps.

Key Responsibilities

  • Provide application support, troubleshooting IT systems, and resolving IT-related issues.
  • Utilize expertise in ITIL principles to streamline processes and enhance system performance.
  • Experience with Microsoft 0365, SharePoint, and Power Apps to optimize productivity and collaboration.
  • Proficiency in SAP for documentation and workflow management.
  • Knowledge of basic business processes within the production industry to improve operational workflows.
  • Implement cyber measures to ensure the security and integrity of IT infrastructure and data.

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Proven experience in application support within the production industry.
  • Strong analytical skills with the ability to identify and resolve complex IT issues.
  • Familiarity with Microsoft 0365, SharePoint, Power Apps, and SAP.
  • Understanding of IT security measures and best practices.
  • Excellent communication skills and the ability to collaborate effectively with cross-functional teams.

Why Join Us: Join a dynamic team dedicated to driving innovation and excellence in IT support. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development.