Insurance Verification Specialist

At. St. Francis-Emory Healthcare, we recognize that our patients deserve qualified, engaged, and competent healthcare professionals. And we know that our employees deserve a working environment that is safe, leaders who are visible and supportive, and opportunities to grow and develop. We have a positive, hopeful, and resilient leadership team that is solely focused on taking care of the heart of St. Francis – the people who work here. If you feel that your skills and compassion fit with our vision for person-centered care and evidence-based practice, and you would like to belong to a hospital family that only the best are invited to join, we invite you to apply today.

Responsible for collecting and entering complete and accurate demographic and insurance information prior to the patient’s arrival. Verifying that the pre-certification requirements of the insurance companies have been met. Verifying the benefits coverage and quantifying the patient liability portion. Contacting the patient the day before arrival to remind them of the appointment, set the expectation for payment, and answer any questions the patient may have.

FLSA: Non-exempt

EEO: ? 01 Officials and Managers ? 02 Professionals ? 03 Technicians ? 04 Sales Workers X 05 Administrative Support Workers ? 06 Craft Workers ? 07 Operatives ? 08 Laborers and Helpers ? 09 Service Workers

Qualifications

Minimum Education

X High school diploma or equivalent X Required

Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Required Skills

Certifications:

X HFMA’s Certified Patient Account Representative (CPAR) designation preferred

Minimum Work Experience

3 to 5 years in customer service focused environment.