IT Support Specialist (m/f/d)
Job Description
Testo, with its headquarters in the Black Forest/Germany, is a world market leader in the field of portable and stationary measurement technology. Worldwide, roughly 3700 employees research, develop, produce and market innovative measurement solutions for Testo. The basis for this success, in addition to the highly qualified and motivated staff, is the above-average commitment to a future-oriented development – roughly 10% of the annual concern turnover is invested in Research & Development. With 37 subsidiary companies and over 80 distribution partners, Testo is represented on all five continents.
Role Description
As part of our expansion, we are launching a new development site in Albergaria-a-Velha, Portugal, in the summer of 2025. We are seeking a proactive and customer-focused IT Support Specialist to join our dynamic team. In this role, you will be the first point of contact for technical support, assisting colleagues with troubleshooting, system maintenance, and implementing IT solutions that drive business success.
What can you expect?
- You will act as the 1st contact for IT incidents, problems, service requests and changes in Testo Portugal (backed up by Testo Headquarters Helpdesk)
- Coordinate with 2nd level (mainly in Germany) when required for complex issues
- Coordinate IT Solutions for Portuguese site with local service providers
- Handle production and office devices such as computers, mobiles, monitors, printers and all meeting room equipment
- Act as global 1st level IT support when there is capacity
What We Offer
- A challenging and varied role in a forward-looking company
- The opportunity to significantly shape the establishment and development of a new facility
- An international working environment with flat hierarchies and short decision-making paths
- Attractive remuneration and extensive social benefits
Your Profile
- Career changers welcome! For us, it’s not your education that counts, but your IT affinity.
- You are a team player, enjoy IT topics and want to help other people with your experience.
- You are a strong communicator and can confidently analyze and solve problems together with your colleagues
- You have a responsible, structured and reliable way of working
- You have a good command of English
- Experienced in IT systems such as Windows and Office 365
You would like to know more about our job vacancy? Please get in touch with Frau Isabel CasacaMartins email: [email protected].
We are looking forward to receiving your application via Online-Portal.
Testo SE & Co. KGaA, Albergaria-a-Velha