Home-Based Data Entry (Remote)
Job Description
Strong data entry skills with attention to detail and accuracy
Proficiency in scheduling software and travel booking systems
Excellent written and verbal communication skills
Ability to work independently and manage time effectively in a remote setting
Familiarity with CRM systems and office software (e.g., Microsoft Office Suite, Google Workspace)
Benefits
Competitive Salary: Enjoy a competitive salary based on experience and qualifications
Remote Work: Work from the comfort of your home with flexible working hours
Health and Wellness: Comprehensive health, dental, and vision insurance coverage
Retirement Plan: Access to a 401(k) plan with company matching
Paid Time Off: Generous paid time off (PTO) and holidays to support work-life balance
Professional Development: Opportunities for career growth and professional development through training and mentorship
Travel Perks: Discounts on car rentals and travel accommodations for personal use
Team Culture: Be part of a supportive and enthusiastic team that values innovation and collaboration
Responsibilities
Customer Service: Provide exceptional service to customers via phone, email, and chat
Address inquiries, resolve issues, and ensure a positive experience throughout the rental process
Data Entry: Accurately input and manage customer and rental information in our database
Ensure all records are up-to-date and error-free
Travel/Accommodation Bookings: Assist customers with booking accommodations, flights, and other travel arrangements to complement their car rental experience
Offer recommendations for tropical destinations and local attractions
Scheduling: Coordinate and schedule vehicle rentals, manage booking calendars, and handle any adjustments or changes to reservations
Communication: Act as a liaison between customers and our local rental partners, ensuring clear and effective communication for a smooth rental experience
Problem-Solving: Address and resolve any issues or concerns that arise during the rental process promptly and professionally
Reporting: Generate and review reports on customer feedback, rental trends, and operational performance to support continuous improvement