IT Solution Supervisor
Job Description
Company Description
Pullman Bali Legian Beach is a beach front resort in a urban chic style, located between the exciting Kuta and Legian Beach, only 20 minutes drive from Ngurah Rai International Airport.
The hotel offers 365 beautiful, spacious rooms & suites. While for business purpose, ballroom and meeting rooms are available for conference up to 350 guests.
Job Description
This position is responsible for the handling of day-to-day IT operations. The IT Solution Supervisor maintains the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk.
He/she will be responsible for the administration and internal support of the Company’s PCs, printers, servers, and related equipment. He / She reports and assists IT Solution Manager
Qualifications
- Diploma in Information Technology
- Minimum 4 years of relevant experience with at least 1 year in a similar capacity
- Good reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
- Knowledge of Windows Operating System
- Strong knowledge of hotel-specific systems such as Property Management Systems (e.g., Opera) and Point-of-Sale (POS) systems
- Proficiency in networking concepts, including LAN, WAN, VLAN, VPN, and firewall configurations
- Familiarity with Windows Server environments, Active Directory, and Microsoft Office 365 administration