Job Description

Group1 Chelmsford is looking for a Corporate Administrator.

Your role

Working with one of the World’s leading brands you will be accountable for the tasks and activities to ensure a vehicle is ready for delivery or collection to meet the service level agreements set; and meeting Inchcape and the OEM compliance standards.

What You’ll Do Day-to-day

  • Ensure all vehicles meet required Service Level Agreement requirements set by our customers.
  • Preparation and onward delivery of the fleet vehicle to the agreed standards.
  • Ensuring training and knowledge is updated in line with the vehicle model changes etc, to carry out accurate vehicle handovers to all logistical suppliers.
  • Thoroughly check vehicle specification prior to delivery ensuring the vehicle ordered matches the customer requirement.
  • Gain and develop systems knowledge to effectively use the Dealer Management system (CDK Kerridge), the Factory ordering system (SLi) and our Fleet stock and orders system (Salesmaster / Fleetbase).
  • Order delivery Packs and advise customer when the vehicle is enroute to site.
  • Book PDI with the Service department
  • Book delivery with a view to minimising costs, whilst operating within the customer’s SLA.
  • Ensures all administration tasks are completed in a timely and accurate manner.

Your profile

Don’t worry about ticking off every single skill here ? if you care about delivering great experiences as much as we do, we want to hear from you.

  • Incredible customer service skills
  • Self-motivation and highly organised
  • Excellent communication skills, verbal and written
  • Previous experience in a sales admin role
  • Computer literacy
  • A fantastic coping strategy to work under pressure
  • Customer always at heart

Rewards

  • 33 days’ annual leave, including bank holidays (pro rata)
  • The opportunity to buy additional holiday
  • Retail discounts that save you money every day
  • Gym discounts, cash healthcare plans, and a cycle-to-work scheme
  • Car discounts for new and used purchases and servicing
  • Flexible pension scheme and Sharesave scheme to grow your savings
  • Family-friendly policies that help you spend more time with the people that matter
  • A wellbeing programme to support you and your family
  • Ongoing recognition from your peers and leadership team
  • A community volunteering day