IT Specialist

At VTS Global, we build data-driven brands on the foundation of transparent supply chains. With a customer-centric approach, we create impactful products with a global reach, aiming to make a positive difference worldwide.

Creating purpose-driven brands on a global scale, each leaving a positive impact on humanity.

DEFINITION

The IT Automation Specialist will play a key role in managing data, setting up and connecting different apps and systems, and troubleshooting technical issues as they arise. This role is tailored for someone with a passion for automation and AI, who enjoys improving processes to make them more efficient. The IT Automation Specialist will support various IT projects, particularly focusing on automation using tools like Rippling and Zapier.

Responsibilities

• Manage user access across systems, ensuring secure and efficient workflows.
• Assist in the setup, launch, and integration of various apps and systems.
• Address and resolve basic IT issues within our systems and applications.
• Support automation initiatives, with a focus on tools like Rippling and Zapier.
• Conduct regular audits of applications to ensure efficiency and effectiveness.

KEY PERFORMANCE INDICATOR

• Efficient management of user access and system workflows.
• Successful setup and integration of apps and systems.
• Timely resolution of IT issues.
• Effective support of automation projects.
• Completion of app audits and implementation of findings.

EXPECTATIONS

• Enjoys working with automations and AI.
• Has a knack for troubleshooting and solving technical issues.
• Interested in connecting apps and systems to streamline workflows.
• Some experience with tools like Rippling and Zapier, or a willingness to learn.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.

Qualifications

• A degree holder in IT, Computer Science, or related field
• A basic understanding of IT systems and processes.
• Familiarity with automation tools, especially Rippling and Zapier.
• Strong analytical and problem-solving skills.
• Excellent communication skills, both written and verbal.
• Ability to learn new technologies and tools quickly.